Barratts returns online with help from Orbital Response's fulfilment services

Friday 9th May 2014

Our ecommerce fulfilment company, Orbital Response, has been chosen to support one of the UK’s best-known footwear brands, Barratts Shoes, since its relaunch as an online store last month.

Orbital Response now store and despatch Barratts' product ranges to consumers throughout the country.

The famous shoe chain, which operated on the high-street for more than 100 years and had 400 shops, launched its online presence at the end of April 2014 and we store and distribute all of their goods from our Rushden fulfilment warehouse, as well as handling customer service queries through the Orbital Response contact centre in Ashford.

Nick Williams, director at Orbital Response, said: “Working with Barratts Shoes is an exciting project for us and is one that will boost our credentials in the highly competitive e-commerce fulfilment sector. We look forward to supporting them in their new online venture.”

Barratts Shoes are expecting sales of over 100,000 orders per year across its footwear, accessories and luggage offering.

Harvey Jacobson, chairman of Barratts Shoes, said: “After much anticipation we are pleased to announce that we are launching our ecommerce operation with the support of Orbital Response. We are looking forward to working with Orbital on this and hope that our customers will enjoy shopping on our new website.”

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